At TIO, we care about our client’s ICT and infrastructure. We understand that system downtime costs you time and money. We offer a personal and friendly IT support and IT administration service, which is aimed at small businesses and SME’s. One way to view this, is that we are your virtual IT department, with a large knowledge base to call on, and at a relatively small cost.
Once we have taken a brief and understand what your business requires, our support service is tailored to your needs. A large section of the service is delivered seamlessly and invisibly, using industry leading monitoring tools, keeping you online always. When required, active remote support can be provided by our help desk, which is provided via a secure remote connection. Bolt on an occasional scheduled visit to discuss possible proactive improvements, and you have a fully functional IT service desk at your disposal.
Key Features: –
- Our IT support services are tailored to your needs
- We provide transparent and achievable service level agreements
- Delivered in a friendly and personal manner
- Quality account management without the jargon
- Competitive and flexible pricing
- Market leading accreditations and partnerships with HP, Aruba, and Microsoft